The communication credits are spent on SMS notifications and Voice calls.
The number of credits spent on each SMS depends on the user's mobile network country. Consult the table below which shows the number of credits consumed depending on the country:
| Country | Credits spent per each SMS* | Credits spent per each Voice call* |
| Andorra | 2 | 3 |
| Angola | 2 | 3 |
| Argentina | 2 | 3 |
| Austria | 1 | 3 |
| Belgium | 3 | 3 |
| Bolivia | 3 | 3 |
| Brazil | 2 | 3 |
| Cabo Verde | 3 | 3 |
| Canada | 2 | 3 |
| Chile | 2 | 3 |
| Colombia | 1 | 3 |
| Costa Rica | 1 | 3 |
| Croatia | 1 | 3 |
| Cyprus | 1 | 3 |
| Czech Republic | 1 | 3 |
| Denmark | 2 | 3 |
| Dominica | 3 | 3 |
| Dominican Republic | 3 | 3 |
| Ecuador | 9 | 3 |
| Finland | 1 | 3 |
| France | 1 | 3 |
| Germany | 2 | 3 |
| Gibraltar | 1 | 3 |
| Greece | 1 | 3 |
| Guatemala | 3 | 3 |
| Hungary | 2 | 3 |
| Ireland | 1 | 3 |
| Israel | 4 | 3 |
| Italy | 1 | 3 |
| Liechtenstein | 1 | 3 |
| Luxembourg | 2 | 3 |
| Mexico | 4 | 3 |
| Netherlands | 2 | 3 |
| Norway | 1 | 3 |
| Panama | 3 | 3 |
| Paraguay | 2 | 3 |
| Peru | 5 | 3 |
| Poland | 1 | 3 |
| Portugal | 1 | 3 |
| Slovakia | 1 | 3 |
| Slovenia | 3 | 3 |
| Spain | 1 | 3 |
| Sweden | 2 | 3 |
| Switzerland | 2 | 3 |
| United Kingdom | 1 | 3 |
| United States | 1 | 3 |
| United States & Canada | 1 | 3 |
Important Notes:
1. The table above is valid for SMS without special characters (!, ç, #, etc), for each set of 160 characters.
2. The table above is valid for SMS with special characters (!, ç, #, etc), for each set of 70 characters.
3. The Voice calls charge 0.3 communication creddits per second. The displayed price represents the average value charged by a 10 second voice call.
4. To receive a voice call it is necessary that your account has enough credits for a 60 second call (18 communication credits).
5. ViGIE reserves the right to modify the above table without prior notice, whenever necessary.
Example 1: An SMS without special characters with a length of 165 characters in Germany will spent 4 communication credits. The same SMS with special characters will spent 6 communication credits. Example 2: An SMS with special characters with a length of 143 characters in Belgium will spent 9 communication credits. The same SMS without special characters will spent 3 communications credits. Example 3: You have 23 communication credits in your account. A voice call with a length of 14 seconds will spend 4.2 communication credits remaining 18.8 in your account. Example 4: You have 17 communication credits in your account. No voice call can be made as you do not have enough credits for a 60 second call (0.3*60 = 18 communication credits)
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