How to validate an alarm from Dashboard

Created by ViGIE Customer Success, Modified on Tue, 18 Apr 2023 at 01:03 PM by ViGIE Customer Success

To validate an alarm from dashboard, go through the following steps:

Step 1: Select the Alarms tab of your dashboard.

Step 2: Select the Alarm that you want to validate.

Step 3: After opening the side panel, you can proceed the analysis.

Step 4: Then choose one of the following options depending on what is applicable:

Option 1: Put the alarm under analysis - In cases where the reason for the Alarm occurrence is not resolved, you can "snooze" the alarm by putting it on analysis for a while, during which you will not receive any notification.

  • Set the Resolution time.
  • Enter a comment or select a predefined comment.
  • Click the under analysis button.

Example of the procedure to put the Alarm in Analysis from the Dashboard:

Option 2: Close/ Validate the Alarm  - In cases where the reason for the Alarm occurrence is resolved and the Alarm has recovered.

Example of the Alarm validation procedure from the Dashboard:

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