How to finish an "Ongoing" Journey using the web platform?

Created by ViGIE Customer Success, Modified on Wed, 02 Aug 2023 at 05:01 PM by ViGIE Customer Success

In ViGIE 3 it is possible to create a journey without putting an end date for it since, in most cases, the exact duration of a trip is unknown. To finish a journey using the web version, you will need to edit the information associated with the journey by inserting an end date and time. For that, go through the following steps:

Step 1: In the main menu, on the left side, click on Transport.

Step 2: Choose the Journeys option.

Step 3: Select the pending journey in "In progress" status that you want to finish. For that, you can use the filters available at the top of your page or the search bar. The Journey View will open.

Step 4: Click on the edit option (pencil).

Step 5: Insert the end date and time of the journey. You can also change other information associated with the journey if you want to.


Step 6: Click on the Save option. The trip will be finalised and can be accessed by going to the Completed Journeys tab.



Example of the procedure:




Find out more about:

How to consult the data and information of a completed journey?

How to export the report of a completed journey?


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article